A GOOD PLACE TO START
When you don't know what's wrong.
An error message, a frozen computer or something that simply does not work. We investigate the problem and explain the next step in plain language.
What is included
- Review of the symptoms you are experiencing
- Troubleshooting relevant settings and errors
- A clear explanation of the likely cause
- Recommended next step before any additional work
Good to know about the task
Troubleshooting uses the normal support price: 399 kr. remotely or 599 kr. for a home visit. Licences, hardware, spare parts and extra work are agreed separately before we continue.
Questions about diagnosis & troubleshooting
Can every problem be diagnosed remotely?
No. If the computer cannot start, has no internet connection or the problem is physical, a home visit or another type of inspection may be needed.
What happens after troubleshooting?
We explain the options and you decide whether you want any further work.
DOES THIS SOUND FAMILIAR?
Explore specific problems
Remote support or help at your home?
If your computer can start and get online, remote support in English may be an option wherever you live in Denmark. If the task needs physical access, we can arrange a home visit in North Zealand.
See prices and any extras, or contact Buzzl if you are unsure which help to choose. The time, scope and price are agreed before work starts.
Other help for your computer
Computer & software helpAntivirus & securityWindows installationBackup & data protectionCloud & synchronisationSet up your new computerData recovery
For local help, you can also explore computer help in Allerød.